Our Cancellation Policy
MC Equestrian Cancellation Policy
Lesson Cancellations:
More than 3 days (72 hours) prior to the commencement of the private lesson
- the booking may be transferred to another date or reissued as a credit to the customer’s account
- Refunds not available
Between 3 days (72 hours) and the commencement time of your private lesson
- Bookings may be not transferred to another date or person
- Make up sessions are not available for any reason
- Refunds or customer credits not available
Course Cancellations:
- Please choose your course carefully before booking as refunds or account credits are not provided.
- Course or session transfer is not available between course dates.
- If you are unable to attend a course or miss a session for any reason, there are no make-up sessions
- Refunds or customer credits not available
Pony Party Cancellations:
- 100% of the booking value may be transferred to another date when requested with more than 4 weeks notice.
- Refunds not available
In the rare event that MC Equestrian Riding School needs to cancel or postpone a lesson or course session, for example by not limited to, extreme weather conditions, safety or security:
- Bookings may be transferred to another date or reissued as a customer credit without any loss of fees.
- Refunds not available
Now it’s time to take that next step and book a horse riding lesson with us!